Expertise in Network Operations and Managed Services
At Cognitel, we specialise in tailored IT and telecommunications solutions that enhance operational efficiency and optimise managed services. We’re a small team that’s easy to work with and backed by extensive industry experience in network operations, managed services, and optimisation.
Expert IT & Telecommunications Services
Operations and Maintenance Strategy Development
- Process Development and Re-Engineering
- Network Operations Centre (NOC) Establishment
- Event Monitoring
- Incident / Problem / Change Management
- Service and Operating Level Agreements
- Performance Management
- Capacity Management
- Service Desk Establishment